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Professional-practice

Back to Basics: Why UX Should Be About Simplicity, Not Storytelling

Back to Basics: Why UX Should Be About Simplicity, Not Storytelling

Everyone tells you, "Know your user! Create detailed personas!" We've all been there - hours spent...

Personas or Procrastination? Rethinking User Profiles in UX Design

Personas or Procrastination? Rethinking User Profiles in UX Design

Everyone tells you, "Know your user! Create detailed personas!" We've all been there - hours spent...

Over the halfway mark: Reflections on my MBA journey at Boston University

Over the halfway mark: Reflections on my MBA journey at Boston University

# Over the halfway mark: Reflections on my MBA journey at Boston University I'm officially **over ...

How to prove UX delivers business value - beyond the fluff

How to prove UX delivers business value - beyond the fluff

# "UX needs to show business value!" Okay... But HOW? I've been seeing a lot of these types of po...

Most companies don't fail at change - They fail at leading people through it

Most companies don't fail at change - They fail at leading people through it

# Most companies don't fail at change - They fail at leading people through it What's one thing th...

Why Dubai's tech scene struggles - And how to fix It

Why Dubai's tech scene struggles - And how to fix It

# Why Dubai's tech scene struggles - And how to fix it I've interviewed a handful of this year, so...

Dubai can be a global tech powerhouse - If it stops holding itself back

Dubai can be a global tech powerhouse - If it stops holding itself back

# Dubai can be a tech Powerhouse - But only if it stops holding itself back Y'know what the bigges...

From UX to Business Strategy - Looking back at my MBA journey

From UX to Business Strategy - Looking back at my MBA journey

15 years ago, I never thought I'd be here. I just finished a global supply management simulation...

Sales-led is fine. Sales-run chaos is not

Sales-led is fine. Sales-run chaos is not

# Sales-led products can be powerful - If it's done right Sales-led isn't the enemy. In fact, it ca...

Not every leader stands at the front of the room

Not every leader stands at the front of the room

# Not every leader stands at the front of the room Some of the **best leaders I've worked with** w...

Your UX is either building trust or breaking it

Your UX is either building trust or breaking it

# Your UX is either building trust or breaking it Most people think of UX as **screens, flows, and...

If you're not designing for compliance, you're designing for risk

If you're not designing for compliance, you're designing for risk

# If you're not designing for compliance, you're designing for risk UX isn't just about **delight*...

High-stakes emotional meetings aren't about control-they're about clarity

High-stakes emotional meetings aren't about control-they're about clarity

# High-stakes emotional meetings aren't about control-they're about clarity You can have the best ...

Here are 8 things they don't tell you about leadership and execution

Here are 8 things they don't tell you about leadership and execution

I recently had the chance to lead a project that brought together a group of very diverse individua...

Just wrapped up my 4th semester at Boston University's MBA program

Just wrapped up my 4th semester at Boston University's MBA program

Just wrapped up my 4th semester at Boston University's MBA program - and this one was a ride. I ne...

Starting my 5th semester of my MBA at Boston University

Starting my 5th semester of my MBA at Boston University

Starting my 5th semester of my MBA at Boston University, and this one's all about global opportunit...

Just got the official email: I'm set to graduate with my MBA

Just got the official email: I'm set to graduate with my MBA

Just got the official email: I'm set to graduate with my MBA from the Boston University OMBA progra...

One more semester to go, and then it's graduation day

One more semester to go, and then it's graduation day

One more semester to go, and then it's graduation day. And unless something goes terribly wrong, ...

UX isn't dying. It's transcending

UX isn't dying. It's transcending

UX isn't dying. It's transcending. With AI moving at breakneck speed, everything in product is ge...

UX doesn't need prophets. It needs practitioners

UX doesn't need prophets. It needs practitioners

UX doesn't need prophets. It needs practitioners. Our field loves to deify gurus, between Don Norm...

Revenue will always be king

Revenue will always be king

Revenue will always be king. It's the one metric businesses can't ignore. And unless design lead...

The hidden risk in every team

The hidden risk in every team

There's a hidden risk in every team — it's not the junior still learning, nor the guru dreaming in ...