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Industry-insights

AI agents are about to change everything - Are we ready?

AI agents are about to change everything - Are we ready?

# AI Agents Are About to Change Everything-Are We Ready? I might be late to the AI agent party, but...

Most companies don't fail at change - They fail at leading people through it

Most companies don't fail at change - They fail at leading people through it

# Most companies don't fail at change - They fail at leading people through it What's one thing th...

Why Dubai's tech scene struggles - And how to fix It

Why Dubai's tech scene struggles - And how to fix It

# Why Dubai's tech scene struggles - And how to fix it I've interviewed a handful of this year, so...

Dubai can be a global tech powerhouse - If it stops holding itself back

Dubai can be a global tech powerhouse - If it stops holding itself back

# Dubai can be a tech Powerhouse - But only if it stops holding itself back Y'know what the bigges...

Sales-led is fine. Sales-run chaos is not

Sales-led is fine. Sales-run chaos is not

# Sales-led products can be powerful - If it's done right Sales-led isn't the enemy. In fact, it ca...

Dubai's market has evolved - Has your business kept up?

Dubai's market has evolved - Has your business kept up?

# Dubai's market has evolved - has your business kept up? 83% of Dubai consumers say brand experie...

Dubai is nailing digital transformation - But here's what's missing

Dubai is nailing digital transformation - But here's what's missing

# Dubai Is nailing digital transformation - But here's what's missing CX isn't just a buzzword in D...

In Dubai, CX Is Do or Die - Why businesses must prioritize customer experience

In Dubai, CX Is Do or Die - Why businesses must prioritize customer experience

# In Dubai, CX Is Do or Die The businesses that get CX right win customers, and dominate the comp...

The future of retail is here, but most brands are getting it wrong

The future of retail is here, but most brands are getting it wrong

# The future of retail is here, but most brands are getting it wrong Retail **isn't dying**. It'...

Phygital shopping is taking over Dubai but most brands are missing the bigger picture

Phygital shopping is taking over Dubai but most brands are missing the bigger picture

# Phygital shopping is taking over Dubai but most brands are missing the bigger picture The line...

Your job won't be replaced by AI

Your job won't be replaced by AI

Your job won't be replaced by AI. But your team might replace you with AI, especially if you're j...

Just wrapped up my first visit to CABSAT 2025

Just wrapped up my first visit to CABSAT 2025

Just wrapped up my first visit to CABSAT 2025, and left with a head full of thoughts. I treated th...

Last week was the first time I attended CABSAT

Last week was the first time I attended CABSAT

Last week was the first time I attended CABSAT, and I knew I didn't want to just "walk the floor." ...

Two things AI has quietly ruined for me

Two things AI has quietly ruined for me

Two things AI has quietly ruined for me: 1) Reading posts. 2) Group Work. --- ### Posts the...

Stop outsourcing yourself to AI

Stop outsourcing yourself to AI

Too many people are talking about using AI to grow their brand. But if your voice, your perspecti...

What happens when AI replaces not just labor, but meaning?

What happens when AI replaces not just labor, but meaning?

What happens when AI replaces not just labor, but meaning? Over the past few weeks, I've been expl...

We're not post-industrial. We're re-industrializing

We're not post-industrial. We're re-industrializing

We're not post-industrial. We're re-industrializing, with AI as the new steam engine. Everyone's t...

AI isn't just reshaping work. It's taking lives

AI isn't just reshaping work. It's taking lives

AI isn't just reshaping work. It's taking lives, and we're not ready. We talk about AI and automat...

We're already living in the Cyberpunk era

We're already living in the Cyberpunk era

We're already living in the Cyberpunk era. It just doesn't look the way we expected. I'm afraid th...

Burnout isn't a bug. It's the system working as designed

Burnout isn't a bug. It's the system working as designed

Burnout isn't a bug - it's the system working as designed. We've reached a point where mass layof...

Meaning might be the final human advantage over AI

Meaning might be the final human advantage over AI

Meaning might be the final human advantage over AI. With the rise of AI and automation, let's be c...

Human connection is the final scarcity

Human connection is the final scarcity

AI will eventually out-think, out-build, and out-produce us, but there's one thing it still can't t...

It's time to regulate AI to protect meaning, not just safety

It's time to regulate AI to protect meaning, not just safety

It's time to regulate AI to protect meaning, not just safety. We've spent so much time focused on ...

Why UX will become 'urban' planning for the phygital world

Why UX will become 'urban' planning for the phygital world

Why UX will become 'urban' planning for the phygital world Here's something I learned the hard way...

Most people won't survive the next era of design

Most people won't survive the next era of design

Most people won't survive the next era of design. Not because they're untalented, but because the...

A Ministry of AI in Lebanon?

A Ministry of AI in Lebanon?

A Ministry of AI in Lebanon? I almost never talk about Lebanon, but this news honestly made me lau...

From ACCM Executive Talks: The Human Side of AI Adoption

From ACCM Executive Talks: The Human Side of AI Adoption

From ACCM Executive Talks: The Human Side of AI Adoption I recently joined Executive Talks by AC C...