UX isn't dying. It's transcending
-
Moe Hachem
- August 28, 2025

UX isn’t dying. It’s transcending.
With AI moving at breakneck speed, everything in product is getting faster, smarter, more automated. UX included.
But faster doesn’t always mean better. And even if it does: better for who? The business? The model? The bottom line?
I’d argue: we need to build better for humans. People. With fears, hopes, and fragile inner worlds.
Worried about revenue? Don’t be. There’s always money to be made, because every purchase, whether made by a person or an AI, is still rooted in human need.
Right now, UX sits between the business and the end user, but zoom out, and you’ll see that the role is evolving, fast.
And no, it’s not becoming some AI-powered content machine pumping out user flows and wireframes like a coke-fiend.
It’s becoming something closer to architecture.
Why?
Because just like an architect, a UX designer is no longer just building units or wireframes. They’re shaping interactions, environments, and long-term consequences.
We’ve gone past flowcharts, and into “consequence charts.” In many ways, the work of a UXer is going to start looking suspiciously close like a COO’s.
You start asking:
- What happens after someone clicks?
- What does this decision do to trust, to emotion, to belief?
- What does it do to the business, sales, and existing operational flows?
- How does it affect the agents running with it, and how they intersect with humans?
- How does this feature reshape the system around it?
This isn’t a future fantasy, it’s been unfolding for some time.
UX used to be the upgrade from web design. Then it became customer experience. Then service design. Then brand experience. Then business design.
What’s next?
Human experience.
The entire system, not just the screen.
And here’s the twist: I left architecture to get into UX, but with every evolution, it feels like I’m becoming an architect again.
An architect of systems, people, meaning.
I’m not resisting AI, and I’m not afraid of speed.
But I am committed to one thing:
Protecting the human inside the machine.
Not resisting the wave, but manning the ship, and navigating, guiding it.
So I guess it’s time to get our heads out of Figma, because UX is stepping out of that window, and into something much bigger.