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Ux-insights

Ship it informed

Ship it informed

"If you want a business? Ship it, test it, and iterate." This phrase is not a free pass to build g...

UX isn't always about making users happy

UX isn't always about making users happy

UX isn't always about making users "happy." Most of the time? It's about making users act: sign up...

The main reason product strategy fails

The main reason product strategy fails

The main reason product strategy fails? We keep asking what can we build instead of why should we ...

Human connection is the final scarcity

Human connection is the final scarcity

AI will eventually out-think, out-build, and out-produce us, but there's one thing it still can't to...

UX isn't dying. It's transcending

UX isn't dying. It's transcending

UX isn't dying. It's transcending. With AI moving at breakneck speed, everything in product is get...

Most people won't survive the next era of design

Most people won't survive the next era of design

Most people won't survive the next era of design. Not because they're untalented, but because they...

Why UX will become 'urban' planning for the phygital world

Why UX will become 'urban' planning for the phygital world

Why UX will become 'urban' planning for the phygital world Here's something I learned the hard way:...

UX doesn't need prophets. It needs practitioners

UX doesn't need prophets. It needs practitioners

UX doesn't need prophets. It needs practitioners. Our field loves to deify gurus, between Don Norma...

Revenue will always be king

Revenue will always be king

Revenue will always be king. It's the one metric businesses can't ignore. And unless design leade...

The design industry worships gurus, but it's the realists who do the work

The design industry worships gurus, but it's the realists who do the work

The design industry worships gurus — but it's the realists who do the work. Most designers cycle th...

From ACCM Executive Talks: The Human Side of AI Adoption

From ACCM Executive Talks: The Human Side of AI Adoption

From ACCM Executive Talks: The Human Side of AI Adoption I recently joined Executive Talks by AC Ca...