UX isn't always about making users happy

UX isn't always about making users happy

UX isn't always about making users "happy." Most of the time? It's about making users act: sign up, buy, convert, retain. Companies and teams love to say we're "advocating for the user." But what ...

Ship it informed

Ship it informed

"If you want a business? Ship it, test it, and iterate." This phrase is not a free pass to build g...

Just wrapped up my 4th semester at Boston University's MBA program

Just wrapped up my 4th semester at Boston University's MBA program

Just wrapped up my 4th semester at Boston University's MBA program - and this one was a ride. I nev...

Your job won't be replaced by AI

Your job won't be replaced by AI

Your job won't be replaced by AI. But your team might replace you with AI, especially if you're ju...

Here are 8 things they don't tell you about leadership and execution

Here are 8 things they don't tell you about leadership and execution

I recently had the chance to lead a project that brought together a group of very diverse individual...