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Decision-making

When the people-who-know aren't in the planning room

When the people-who-know aren't in the planning room

When the people-who-know aren't in the planning room - You've got a problem. A company decides to e...

You cannot afford to ignore early warning signs

You cannot afford to ignore early warning signs

You cannot afford to ignore early warning signs of organization and system failure - The costs are f...

AI can get you 90% of the way to a spec in seconds

AI can get you 90% of the way to a spec in seconds

AI can get you 90% of the way to a spec in seconds. That might be the problem. There's something ...

Ambiguity is information, not a problem

Ambiguity is information, not a problem

We've built tools that turn ambiguity into structure, then lied to ourselves and called that progres...

The one meeting that reveals coordination dysfunction

The one meeting that reveals coordination dysfunction

Before any diagnosis, before any deliverable, there is always one meeting with the same structure. ...

The coordination tax is in every timeline

The coordination tax is in every timeline

The coordination tax isn't found in any line item, but it's always there in every timeline. When co...